Customer experience trumps all

Still experimenting with digital

Content marketing is exciting but hasnt grown

Video is growing as an exciting opportunity

Focus on customer experience is non geo specific

The rise of marketing automation

CX

The decrease in demand gen and increase in CX

Customer experience is your only differentiator

Pricing is not a differentiator

Again customer experience is your only differentiator

You cant pick which strategyto focus on and measure

Marketings role

Insight vs analytics

Mobile is an important part of the customer experience

B2B and B2C are getting closer

Data shouldnt be ignored

We are ignoring the power of geo targeting

Agencies need to focus more on content optimization

B2B is more focused on content optimization

Customer journey is still top priority

Offline is the bride of online

Hiring data driven marketers are a key to success in the next five years

ROI is still an issue for marketers

Marketers become ridiculously proud of their writing

Stop relying on Google

Mobile Just mobile

Social conversion is coming

New payment methods are on the rise

Paid advertising is here to stay

Marketing automation becomesde rigueur

Content creators are more necessary than ever

The algorithm will change And change again

Conversion optimization has high ROI

Growth hacking will continue to evolve

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