Customer experience trumps all
Digital Marketing Trends
Customer experience trumps all
Customer experience is the number one initiative for most digital marketers. 22% stated it was the single most exciting opportunity of the year.
Marketings role
The algorithm will change And change again
Agencies need to focus more on content optimization
Mobile Just mobile
The decrease in demand gen and increase in CX
Still experimenting with digital
CX
We are ignoring the power of geo targeting
Video is growing as an exciting opportunity
Pricing is not a differentiator
B2B is more focused on content optimization
B2B and B2C are getting closer More ...
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