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The decrease in demand gen and increase in CX

Digital Marketing Trends

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The decrease in demand gen and increase in CX

The focus will not be centered around demand generation or inbound marketing. It is about education and revitalizing the customer experience.


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Mobile is an important part of the customer experience
Customer experience trumps all
Content marketing is exciting but hasnt grown
Mobile Just mobile
The rise of marketing automation
B2B and B2C are getting closer
Pricing is not a differentiator
Customer experience is your only differentiator
Focus on customer experience is non geo specific
Agencies need to focus more on content optimization
New payment methods are on the rise
Customer journey is still top priority
More ...


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