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Again customer experience is your only differentiator

Digital Marketing Trends

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Again customer experience is your only differentiator

44% of companies believe that customer service / customer experience will be the primary way their organization will set itself apart from competitors. What is your value-add? How do you tell the story AFTER the sale?


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Still experimenting with digital
B2B is more focused on content optimization
Agencies need to focus more on content optimization
Customer journey is still top priority
We are ignoring the power of geo targeting
Offline is the bride of online
Content creators are more necessary than ever
Customer experience is your only differentiator
Insight vs analytics
The rise of marketing automation
Social conversion is coming
You cant pick which strategyto focus on and measure
More ...


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