Again customer experience is your only differentiator
Digital Marketing Trends
Again customer experience is your only differentiator
44% of companies believe that customer service / customer experience will be the primary way their organization will set itself apart from competitors. What is your value-add? How do you tell the story AFTER the sale?
Social conversion is coming
Paid advertising is here to stay
Still experimenting with digital
Insight vs analytics
Pricing is not a differentiator
Focus on customer experience is non geo specific
Mobile is an important part of the customer experience
New payment methods are on the rise
Again customer experience is your only differentiator
ROI is still an issue for marketers
Agencies need to focus more on content optimization
The algorithm will change And change again More ...
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