Again customer experience is your only differentiator
Digital Marketing Trends
Again customer experience is your only differentiator
44% of companies believe that customer service / customer experience will be the primary way their organization will set itself apart from competitors. What is your value-add? How do you tell the story AFTER the sale?
Hiring data driven marketers are a key to success in the next five years
B2B and B2C are getting closer
Offline is the bride of online
Marketers become ridiculously proud of their writing
Focus on customer experience is non geo specific
Customer journey is still top priority
Conversion optimization has high ROI
Content creators are more necessary than ever
B2B is more focused on content optimization
Paid advertising is here to stay
Video is growing as an exciting opportunity
Insight vs analytics More ...
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