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Again customer experience is your only differentiator

Digital Marketing Trends

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Again customer experience is your only differentiator

44% of companies believe that customer service / customer experience will be the primary way their organization will set itself apart from competitors. What is your value-add? How do you tell the story AFTER the sale?


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Customer experience is your only differentiator
Insight vs analytics
Agencies need to focus more on content optimization
Pricing is not a differentiator
CX
New payment methods are on the rise
You cant pick which strategyto focus on and measure
Social conversion is coming
We are ignoring the power of geo targeting
The decrease in demand gen and increase in CX
Video is growing as an exciting opportunity
Stop relying on Google
More ...


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