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They measure success

Ways Your IT Team Makes You Look Like a Hero

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They measure success

Tell your team that you want to start measuring things so you can tell where/when they are making things better, or more efficient, or faster, or cheaper, said Tenables Ranum. With metrics youll be able to clearly demonstrate your teams hero status. The goal, explained Ranum is to be able to say something to the effect of "Since we started this, the team is now doing twice as much as they did before, with an improvement in their overall quality of life and an improvement in overall outcomes."


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They are informed and aware of organizational goals
They understand the business
They are proactive about project planning
They accept constructive criticism and act on it
They are a motley crew with varied strengths
They make it look easy
They allow you to deliver
They keep the business safe and operational
They dont just sell services They scope client needs
They prepare and practice
They focus on clients
They anticipate organizational needs
More ...


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