They measure success
Ways Your IT Team Makes You Look Like a Hero
They measure success
Tell your team that you want to start measuring things so you can tell where/when they are making things better, or more efficient, or faster, or cheaper, said Tenables Ranum. With metrics youll be able to clearly demonstrate your teams hero status. The goal, explained Ranum is to be able to say something to the effect of "Since we started this, the team is now doing twice as much as they did before, with an improvement in their overall quality of life and an improvement in overall outcomes."
They make it look easy
They measure success
The team acts like theyre the best
They understand the business
They focus on clients
They dont just sell services They scope client needs
They accept constructive criticism and act on it
They are informed and aware of organizational goals
The team works better than the individual
They anticipate organizational needs
They keep the business safe and operational
They are a motley crew with varied strengths More ...
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