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Be Positive

How To Build or Rebuild Trust

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Be Positive

This goes hand in hand with smiling. We naturally trust people we perceive to be nice. Why do you think salespeople grin so much? I once heard a researcher say when it comes to trust we believe 99% of what we see and 1% of what we hear.


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Do What You Say Youre Going To Do
Be Positive
Adjust your expectations
Let the other person vent
Set Your Expectations
Come clean
Keep your word going forward
Assess the situation
Stop Lying
Keep an eye out for continued deception
Be Consistent
Stay patient
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