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If your card is lost

Precautions while using ATM Machines

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If your card is lost

If your card is ever lost or stolen, please report it to us as soon as you notice it missing. By reporting the missing card immediately, you will minimize your loss and liability. Do not use the ATM where the card reader appears to be tampered with, broken, scratched, damaged, sticky with glue, has extra wiring or loose parts around the slot, difficulty in inserting the card etc. These could be signs of skimming machine having been installed.


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Do not disclose information about your card over the telephone
INACCURATE INFORMATION WE REPORT TO CONSUMER REPORTING AGENCIES
Never disclose information about your card
Be prepared to leave
During your transaction
Ideally choose a random combination of numbers
Always be alert
Have your information ready
Never give out any personal financial information
Contacting your bank Ombudsman
Look for possible fraudulent devices attached to the ATM
Shred all pre approved credit
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