Additional information
Precautions while using ATM Machines
Additional information
a)If you loose your pin and have applied for a new one, it takes a week to get a new pin.b) Make it a point tochangeyour pin manually once you receive it from the bank.In case of any problems with an ATMtransaction, you can ask the ATM guard for help, but be sure not to tell him your pin number. Never right your pin number on your ATM card.c) If you insert your card in the ATM of another bank and it says invalid activity , try the ATM of your own bank. There might be a technical problem. However if this message keeps coming, request your bank for a new ATM card.d) You can withdraw 15,000 25,000 rupees per day only through your ATM. If you cannot find the ATM of your own bank and use the ATM of another bank, you can withdraw Rupees 10,000 only at the maximum.e) Pick up the currency notes as soon as they come out of the ATM, else they may go back inside the machine again! If this happens the only thing you can do is to file a complain at your bank and the money will come bank into your account.f) If you do not get any cash from the ATM machine due to any error, keep the ATM slip safe as proof of failedtransaction. Good to keep a photocopy of thetransaction. An ATM machine stays active for 30 seconds after everytransaction, so you should leave the ATM machine only after the welcome logo is displayed again on the machine.
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Make sure you have finalized the transaction
Leaving an ATM
Be prepared to leave
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Shred all pre approved credit
Always be alert
Review your bank account statements promptly
Block the view of others when using the ATM
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Contacting your bank Ombudsman
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