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If you make a number of incorrect attempts to log in

Precautions while using Internet Banking

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If you make a number of incorrect attempts to log in

If you make a number of incorrect attempts to log in, we will disable your access as a security measure. Please call our helpdesk immediately on 0845 456 1454 for information on how you can get back online. The helpdesk lines are open from 10.00 to 17.00 on Monday, and from 09.00 to 17.00 Tuesday to Friday. Outside of these hours you can leave a voicemail message, which will be picked up on the next working day.


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Only download files or software from sites that have been rated
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Never write down or reveal your security details to anyone
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Never access the e banking using a link
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Inform your web bank immediately
Dont open run install or use programmes
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