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Check your accounts regularly

Precautions while using Internet Banking

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Check your accounts regularly

Check your accounts regularly. Look for transactions you don t remember making or recognise. If in doubt, note the details and report it to our helpdesk immediately on 0845 456 1454. The helpdesk lines are open from 10.00 to 17.00 on Monday, and from 09.00 to 17.00 Tuesday to Friday. Outside of these hours you can leave a voicemail message, which will be picked up on the next working day.


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Inform your web bank immediately
When signing up for installing agreeing to anything read the fine print
Check your secure connection
Keep changing your password
Keep your computer secure
Virtual Keyboard
Never write down or reveal your security details to anyone
Beware of questionable emails
Read key information about the bank posted on its Web site
Protect yourself from fraudulent Web sites
General security
Do not share disclose or provide your bank card number
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