New headsets volume level

All Turtle Beach headsets are manufactured to be compliant with European Laws and specifications. This results in a lower volume level on both channels game sound and chat, with the sole purpose to protect your ears the same way Apple has been doing with their products. Using presets, you might be able to circumvent this issue which is not a defect on your own. You assume full responsibility for any harm to your hearing while using our products at levels that Turtle Beach does not recommend.