Contacting your bank Ombudsman
Precautions while using ATM Machines
Contacting your bank Ombudsman
If in two working days you do not get cash back into your account caused by a failed ATMtransaction, you can contact the Ombudsman of your bank. The details of contacting your bank Ombudsman will be available at your nearest bank branch.
Look for possible fraudulent devices attached to the ATM
When in line at a drive up ATM
Contacting your bank Ombudsman
Leaving an ATM
Look for secure transaction symbols
Never leave your ATMtransactionslip
What to be done if your card is stuck in the ATM machine
Before you go to an ATM
Make sure you have finalized the transaction
Instead of debit method
Review your bank account statements promptly
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