They prepare and practice

Teams become heroes because of how they act during a crisis, said Bruce Schneier (@schneierblog), CTO, Resilient Systems. If youre going to do best, youre going to have to prepare. Practice, not because what you practice is whats going to actually happen, but because thats how you learn how to respond to the unexpected. Get to know each other. Build understanding, build trust. Run drills. Equip yourself with an incident response platform that is both powerful and flexible.