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The decrease in demand gen and increase in CX

Digital Marketing Trends

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The decrease in demand gen and increase in CX

The focus will not be centered around demand generation or inbound marketing. It is about education and revitalizing the customer experience.


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The algorithm will change And change again
Paid advertising is here to stay
Mobile is an important part of the customer experience
Mobile Just mobile
Social conversion is coming
Pricing is not a differentiator
Customer experience trumps all
Focus on customer experience is non geo specific
Insight vs analytics
New payment methods are on the rise
Video is growing as an exciting opportunity
The rise of marketing automation
More ...


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