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Customer journey is still top priority

Digital Marketing Trends

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Customer journey is still top priority

70% of companies cited having a clear understanding of customer journeys across channels as very important. The disconnect between data and the customer journey is still extremely apparent. In order to fully understand the journey, you must be able to analyze the past across all channels.


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Customer experience is your only differentiator
B2B is more focused on content optimization
Agencies need to focus more on content optimization
The decrease in demand gen and increase in CX
We are ignoring the power of geo targeting
You cant pick which strategyto focus on and measure
Hiring data driven marketers are a key to success in the next five years
Focus on customer experience is non geo specific
Social conversion is coming
Customer experience trumps all
Marketers become ridiculously proud of their writing
Stop relying on Google
More ...


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